Case Study Archives - Cortex Human Engineering

01 Mar 25

Cortex and Air Canada: A success story

Air Canada Modernizes Its Call Center with Cortex Human Engineering and AWS AppStream 2.0 A Strategic Collaboration for Modernization Improved Scalability 0 % Reduced Downtime 0 % Reduction in Top-Priority Events 0 % Accelerated Onboarding of New User Groups 0 % “We had…

01 Mar 25

Cortex and Air Canada; A success story

Air Canada Modernizes Its Call Center with Cortex Génie Humain and AWS AppStream 2.0 A Strategic Collaboration to Drive Modernization Improvement in scalability 0 % Reduction in downtime 0 % Reduction in top-priority events 0 % Accelerated onboarding of new user groups 0 % “We had the right solution and…

12 Dec 24

Air Canada Modernizes Call Center with Cortex Human Engineering and AWS AppStream 2.0

Air Canada Modernizes Call Center with Cortex Human Engineering and AWS AppStream 2.0 Air Canada, a major player in the airline industry, aimed to modernize its call center by replacing an on-premises VDI environment with AppStream 2.0, a cloud-based application streaming solution.

12 Dec 24

Transforming Legal Technology: How Human Cortex Revolutionized Dye & Durham’s Global Infrastructure with AWS Workspaces

A Major Challenge for a Global Leader As a leader in its field, Dye & Durham is one of the world’s largest providers of legal software. Cortex Génie Humain was called upon for its unrivaled expertise in End User Computing. The objective was to set up a platform…

Case Study

Cortex and Air Canada: A success story

Cortex and Air Canada; A success story

Air Canada Modernizes Call Center with Cortex Human Engineering and AWS AppStream 2.0

Transforming Legal Technology: How Human Cortex Revolutionized Dye & Durham’s Global Infrastructure with AWS Workspaces

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